Privacy Policy
Welcome to istesharah.ae (the “Website”), operated by Ecommerized- Your One Stop Solution (“we,” “us,” “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use the Website and our services.
1. Information We Collect
We may collect information in the following ways:
a) Information you provide:
When you book a consultation, purchase a digital product, or register on our Website, you may provide your name, email address, phone number, payment information, and any other information you choose to supply.
If you contact us (via chat, email, or other), we may receive the details you submit.
b) Information we collect automatically:
We may automatically collect usage information such as your IP address, device type, operating system, browser type, pages visited, referring/exit pages, and timestamps.
We may use cookies, web beacons, and similar technologies to collect this information.
2. How We Use Your Information
We use your information for purposes including:
To provide, operate, and maintain the Website and our services.
To process bookings, purchases, payments, and send confirmations or invoices.
To communicate with you (for example, updates, notices, promotional offers, customer service).
To personalize your experience, tailor content and offers to you.
To monitor and analyze usage and trends, to improve our services.
To detect, investigate and prevent fraudulent transactions or other illegal activities and protect the rights and safety of us, our users, or others.
3. Disclosure of Your Information
We may share your information in the following circumstances:
With service providers or subcontractors who help us operate the Website (e.g., payment processors, web hosting, analytics providers).
To comply with legal obligations or respond to lawful requests by public authorities.
To protect and defend our rights, property or safety, or those of our users.
In connection with a merger, acquisition, reorganization, sale of assets or financing.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information when you visit the Website. Cookies help us: personalise your experience, analyse usage, and support marketing efforts. You may disable cookies via your browser settings, though this could affect functionality.
5. Data Security
We take reasonable physical, technical and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet is 100 % secure and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy and as permitted or required under applicable law. When we no longer need your information, we will securely delete or anonymize it.
7. International Transfers
If you are located outside the United Arab Emirates and you provide information to us, please note that we may transfer your information internationally (e.g., to hosting servers, service providers). By doing so you consent to such transfer, processing and storage.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you.
Request correction or update of your personal information.
Request deletion of your personal information.
Object to or restrict certain processing of your information.
Withdraw consent at any time (where we rely on consent).
To exercise these rights, please contact us at the details below. We may need to verify your identity before fulfilling your request.
9. Children’s Privacy
The Website is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we discover that we have done so, we will delete it.
10. Links to Other Websites
Our Website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of those third parties.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Your continued use of the Website after any change indicates your acceptance of the revised policy.